The challenges of today’s economy require organizations to place a more rigorous focus on the processes that define their strategy and differentiation. While critical to a company, certain tasks such as data management, document imaging, data capture, format conversion, forms capture, and the like rarely fall under the category of core business activities – activities that actually generate revenue. By outsourcing non-core activities, leading organizations are realizing service improvements and dramatic cost efficiencies.

The delegation of one or more of these non-core business processes to an external partner that in turn owns, administers, and manages the process based on defined and measurable criteria is business process outsourcing (BPO). Taking the concept a step further, knowledge process outsourcing (KPO) typically incorporates specialized domain expertise and knowledge into the initiative, bringing analytical, interpretation, and technical skills as well as some judgment and decision making to the process.

If you are new to the concept of outsourcing some of your non-core processes, click here for more information on the benefits and savings this can bring to your organization.

CTO 24/7 has combined its technology outsourcing expertise with its business process outsourcing service to deliver a unique model which brings results and benefits around all activities related to data and document management. Because CTO 24/7 is a technology organization with extensive experience in software development and processes, we first work to automate and optimize your processes. Then we add a highly educated staff that is familiar with your business domain, add any unique or specialized training necessary based on your specific processes, and begin executing a solution built around the way you do business.

The key is combining the right people, processes, and technologies to gain maximum efficiency and achieve competitive advantage. Learn about our services and how we can match them to your specific needs: